Support

Pay-As-You-Go Support

We offer two types of Pay-As-You Go Support options.

• Limited to first time users
• Only for customers with no support plan

• General Support Packs

• $180 per incident

• General Support Packs are available for Solution and Product Support Customers who require non-emergency response time support hours outside of their current plans.

  General Support Packs are also available for customers requiring eForms assistance. Support engineers are available Monday through Friday, 8 AM – 5 PM, Pacific Time and will be scheduled as time allows.

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• Urgent Support Packs

• $270 per incident

• Urgent Support Packs provide rapid response for emergencies. Support engineers are available Monday through Friday, 8am to 5pm Pacific Time. We guarantee a response within four hours of receiving your request. Please email Support@Qdabra.com after purchasing an urgent support pack.

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