Qdabra

Support

Pay-As-You-Go Support

We offer two types of Pay-As-You Go Support options.

  • Limited to first time users
  • Only for customers with no support plan
  • General Support Packs

  • $180 per incident
  • General Support Packs are available for Solution and Product Support Customers who require non-emergency response time support hours outside of their current plans.

    General Support Packs are also available for customers requiring eForms assistance. Support engineers are available Monday through Friday, 8 AM – 5 PM, Pacific Time and will be scheduled as time allows.

  • Purchase
  • Urgent Support Packs

  • $270 per incident
  • Urgent Support Packs provide rapid response for emergencies. Support engineers are available Monday through Friday, 8am to 5pm Pacific Time. We guarantee a response within four hours of receiving your request. Please email Support@Qdabra.com after purchasing an urgent support pack.

  • Purchase